Referral Program

Refer a friend and get 3 months of free monitoring when they sign up! Conditions apply. 

Some of our customers most frequent questions are answered here. If you can’t find the answer to your question, please reach out to our office, toll-free, at 1-877-443-6366. We’ll be happy to assist you. 

Yes. A properly designed Security System allows a separate setting for "at home" or "stay" operation.

Yes. The motion detector in your system can be adjusted so it only senses intruders, not your family pets.

Yes. We have audible devices such as sirens and bells, which are "the first line of defense" for deterring burglars. Of course, we also have options for silent alarms when the situation calls for it.

Most insurance companies will discount your insurance rates by 10-15%. Check with your insurance provider for full details.

The system can be armed at the press of a button and disarmed with a 4-digit code, a keyfob, or key. You can also access your alarm system remotely from your smartphone, tablet, or other device, giving you total control over the system from anywhere.

Simply use your passcode to silence the alarm and then call our in-house Central Station with your password to cancel the response of the responding agency.

Each alarm system is equipped with a 24-hour backup battery in the event of a power outage. These batteries are rechargeable and last between 3-5 years. The battery is located in the control panel of the system, typically located in a closet or utility area. Replace the 12-volt battery by attaching the red wire to the red adaptor on the battery and the black wire to the black adaptor on the battery. Again, our Customer Service team is here to walk you through this process or to schedule a technician to help change your batteries. You can contact our service desk directly at 1-707-443-6366.

CO monitoring is the monitoring of carbon monoxide levels in the home. In the state of California, all single-family dwellings must have a CO monitor installed as of July 2011 [Read more about California’s efforts to prevent CO fatalities]. Advanced Security Systems offers CO monitoring at no additional monthly cost to you.

Equipment Manuals

Get many of the most commonly installed equipment manuals from top manufacturers.

Commonly Used Forms

Frequently used forms from Advanced Security Systems including auto pay and emergency call list updates.


Frequently asked questions and answers to help you troubleshoot common issues. 

Alarm Permits

Depending on where you live, you may be required to register your alarm within your city or county and pay a permit fee.

Advanced Security Systems In The News

Advanced Security CEO Chuck Petrusha Shares Career Tips with Local Students

Last month, Advanced Security Systems had the honor of taking part in the Be Your Own Boss Career Panels Eureka High and Saint Bernard’s Academy. It’s always ...

Advanced Security Systems Recognized as Sonoma County’s Best Places to Work

Advanced Security Systems is among the “Best Places to Work” in Sonoma County, according to a new survey conducted by the North Bay Business Journal. The ranking ...

Advanced Security Systems Honored with Notifier Award of Excellence

Advanced Security Systems is a leading distributor of state-of-the-art fire alarm systems, according to NOTIFIER, one of the world’s top fire alarms manufacturers. NOTIFIER recently presented ...

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ALARM LIC #ACO2883, CA CONT 527700, OR CONT 144207


3551 Westwind Blvd.
Santa Rosa, CA 95403
(707) 544-9200

1336 4th Street
Eureka, CA 95501
(707) 443-6366

1528 Northcrest Drive
Suite B
Crescent City, CA 95531
(707) 464-1975

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