Are you ready for the 3G Sunset? The 3G cellular network will be retired by AT&T and Verizon during 2021. But some network users are finding their service has been cut off well before the 2021 deadline.
Why the early shut-off? It turns out there are a few situations where users can find themselves without 3G network access. They include:
Areas Recently Hit by Natural Disasters
If you live in an area that’s been recently affected by natural disasters, there’s a good chance the 3G network won’t be returning. The reason is that when fires, floods, or other events damage 3G cell towers, cellular companies replace those towers with current equipment. And that typically means a 4G LTE tower.
You’re Using a “Roaming” 3G Network
Some cellular customers are actually using a “roaming” version of the 3G network. Roaming is an agreement among cellular providers to share access as users move throughout the network. For example, if your cellular service provider is Verizon, but you’re in an area where Verizon doesn’t have service, another cellular provider will grant you network access on Verizon’s behalf. Roaming is common in rural areas and other places where cellular coverage isn’t complete.
The bad news? Most users won’t know they’re on a roaming network until it’s too late. For some alarm system users, the deadline to upgrade can be as early as Dec. 31, 2020.
Don’t wait to find out if you’re a roaming customer! Upgrade your alarm system to a new LTE communicator and ensure your system can access the reliable LTE cellular network.